Shipping Information

Delivery of Tickets

Tickets may be delivered via Instant Download, and Email for the charge stated during the checkout process. Some tickets are delivered by an alternative method which will be described at the time of checkout or in a subsequent email. For listings with no designated delivery method, tickets will typically be Emailed..

Delivery will occur on or before the delivery date on the listing, regardless of delivery method. Special Delivery includes same day delivery and may include Will Call, onsite pick up at the venue.

When tickets are shipped to you, it is your responsibility to confirm that the tickets delivered to you are consistent with the order you placed. You shall have forty-eight (48) hours from the time of delivery to report any inconsistencies between your order and the delivered tickets. Claudias Promotions shall not be liable or responsible for any inconsistencies discovered after the 48 hour window has passed.

Claudia Promotions reserves the right to change the delivery method, at its sole discretion, and may deliver tickets for any order up to one (1) hour prior to the event start time listed on the tickets. If the delivery method changes at any time prior to delivery, Claudia Promotions will not charge the buyer additional delivery fees. You must notify Claudia Promotions if you do not receive your tickets within 48 hours of the event. If you do not timely notify Claudia Promotions, you may not be eligible for a refund based on non-delivery of tickets. Photo ID or other verification may be required to accept delivery.

Tickets are typically delivered per this schedule unless the delivery date in the listing is a date in the future:

Instant Download – Within a few minutes of placing the order.
E-tickets – Within a few minutes of placing your order.